We want to hear from you...
We want to provide the level of care our clients and referring veterinarians expect. To do so, we need your feedback. The following form should take you about 5 minutes to complete. We appreciate you taking time to let us know if we met your expectations. Thank you, Dr. Patti Snyder

Are you a:

My comments regard a:

Recently hospitalized patient
Recent outpatient visit
Upcoming visit

Which North Florida Neurology clinicians did you see during your visit?

Dr. Hopkins & Dr. Clarke
Dr. Hopkins & Dr. Wong
Dr. Meeks & Dr. Clarke
Dr. Meeks & Dr. Wong
Unsure

What type of neurodiagnostics were performed? (to chose more than one, hold the CTRL key down and the left button on your mouse)

Did you feel well informed about the procedures?

Yes
No

Did you pet have surgery? If so, what type of surgery?

Back surgery for a disc herniation
Neck surgery for a disc herniation
Craniectomy (for brain tumor)
Back surgery for fractured back
Atlantoaxial Subluxation Stabilization
Unsure

Were you contacted prior to the surgery taking place?

Yes
No

Were you contacted immediately after surgery to tell you how your pet's surgery went?

Yes
No

Did you feel you were well informed about the surgery? Did the doctor answer your questions?

Yes
No

Did you receive daily updates about your pet's status?

Yes
No

Did you have any difficult contacting us to get updates about your pet?

Yes
No

What was your impression about the North Florida Neurology Staff?

The hospital's interior was (you may chose more than one answer):

Did you feel the cost of the care your pet received was:

Appropriate for the care given
Too expensive for what my pet had done
Less than I expected the cost to be

How did you pay for your pet's bill?

Cash
Check
Credit card
Carecredit

Lastly, because many of our patients require 24 hour supervised care, they are transported to the Clay Duval Pet Emergency Clinic for overnight care by a veterinarian. We would like to know if you contacted the emergency clinic or visited your pet at the emergency clinic.

Was you pet transported there afterhours?

Yes
No
Unsure

Did you contact the Clay-Duval Pet Emergency Clinic afterhours to see how your pet was doing?

Yes
No

Did you visit your pet at night or on the weekend at the emergency clinic?

Yes
No

Do you have any additional comments you would like to make about your pet's overnight stay at the Clay-Duval Pet Emergency Clinic?

We appreciate the time you have taken to respond to this survey. If you have other comments or complaints please feel free to enter them in the text box below or contact me at 904-269-7070.

Thank you,

Patti S. Snyder, DVM, MS, Diplomate, ACVIM (SAIM)